Cummins Sales & Service

Job Information

Cummins Inc. Engine Field Service diesel technician in Mississauga, Ontario

DESCRIPTION

We are looking for a talented local Field service technician to join our team in Mississauga, Ontario.

At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.

This is a field service diesel technician role- Enjoy the convenience and benefits of a company supplied vehicle.

In this role, you will make an impact in the following ways:

  • Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

  • Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.

  • Escalates unresolved issues to product specialists or supervisor.

  • Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer.

  • Completes training in line with skill and business requirements.

  • Maintains service vehicle and tools for cleanliness and proper operation.

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

RESPONSIBILITIES

In order to be successful in this role you will need the following:

Education, Licenses, Certifications:

  • 310T/421A Red Seal Endorsement is mandatory for this position.

  • Locally valid driving permit (Preferred)

  • This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

  • Significant field service work experience

  • Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines.

  • Nat Gas/EV Training (TSSA Certified) is considered an asset for this role.

  • Experience with high Horsepower engines (19L and above).

  • Expert level knowledge of and/or experience with engine products

  • Customer service experience

  • Experience providing technical advice and coaching to more junior technicians (preferred)

About the role:

  • Union environment

  • Working hours 7am-330pm Monday-Friday

  • Work is mainly in the GTA area

  • Cummins offers annual bonuses

  • Boot and tool allowances available

  • Benefits starts day 1

QUALIFICATIONS

• A copy of your red seal certification or trade’s diploma is required for this position.

• A copy of a 5 years driver’s abstract is required for this position.

• A valid local driver’s license is required for this position.

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

Min Salary $73600

Max Salary $110400

ReqID 2414087

Relocation Package Yes

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